FAQs – Little Star’s Frequently Asked Questions

At Little Star we understand that finding the right piece of Jewellery for an occasion is a big deal, which is why we have created a list of our Frequently Asked Questions to help you make a decision that leaves you feeling happy with your purchase.

What Materials do we use?

At Little Star we use only the best-quality Sterling Silver and gold and rose gold plated silver jewellery. Sterling Silver is a lightweight and durable material that is perfect for Children’s and Adult’s Jewellery alike.

Is Sterling Silver Good Quality?

Sterling Silver is a quality choice of jewellery that does not rust or tarnish as long as you take care of it properly. Sterling Silver is created using a mixture of silver and copper, creating a strong material that looks beautiful and lasts for decades.

Check out our Jewellery Care Guide for more information on how to make sure your piece lasts for longer.

What is an appropriate Christening Gift?

Finding an appropriate Christening gift couldn’t be easier with Little Star. Christening Jewellery is a traditional gift that can be cherished for a lifetime. Discover our full range of Cross Necklaces and Christening Bangles.

Who Buys the Christening Bangle?

According to tradition, the Godmother buys a traditional gift such as a Christening Bangle to solidify her role in the child’s life and her commitment to caring for the child.

Will our items fit?

Each of our items includes size specifications on their individual product pages, but to ensure that you choose the correct size for yourself or your child you can check out our Product Sizing Guide. Discover size advice for our bangles, bracelets and necklaces to help you make your choice.

Some of our bangles and necklaces include adjustable sizing, to allow the jewellery to grow with your child.

Can Adults wear our Jewellery?

At Little Star we know that our Jewellery is too cute to pass up, which is why we have created an adult range so that nobody has to miss out on quality sterling silver jewellery.

Our Adult Jewellery selection includes jewellery for her and jewellery for him, as well as matching pieces for parent and child with our Mummy & Me and Daddy & Me collections.

As some of our jewellery is adjustable it can last from childhood to adulthood, the perfect keepsake.

Do you have Jewellery for Boys?

We believe both boys and girls should be able to own beautiful jewellery.

Whilst we have created a specific Boys Collection of quality sterling silver jewellery, we believe that anyone should be able to wear whatever they want, whether it’s from the Boys Collection or our Full Range of Children’s Jewellery.

Is there an extra cost for engraving?

We offer free engraving on a wide selection of our jewellery, allowing you to personalise your choice of necklace, bracelet or bangle at no extra cost.

What can be engraved?

A wide selection of Little Star Jewellery can be engraved to include a personalised message, date or name. Each individual product will include an engraving description if possible for the chosen item, including character length and placement.

Due to the size and shape of some of our products, you may be limited to how many characters are available to use for the product.

What happens if I make a mistake on my engraving?

If you notice that you have made a mistake when choosing your engraving you should get in touch with our team as soon as possible to ensure that this can be changed for you.

If you notice a mistake in your engraving after it has been dispatched get in touch with our friendly team and we will discuss your options for rectifying this mistake.

Can I choose the font for my chosen engraving?

Due to the size and shape of our jewellery items, at Little Star we have a choice of engraving options for your personalised jewellery pieces.

Our font options include classic Times New Roman, Brush Script M7 or Bradley Hand ITC for a handwritten look. Your chosen fonts may affect your personalisation as different fonts require different sizes or character options to fit onto each individual item.

Is Delivery Free?

At Little Star we offer free UK delivery on all orders that have selected Standard Shipping at checkout.

For those looking for UK next-day delivery, there is a delivery charge of £5.95 for signed shipping.

International orders include shipping costs. If you are unsure of what our delivery policy is for your area you can check out our Delivery Policy.

How can I return my item?

As much as we try to ensure quality control and customer satisfaction on each of our sales, we understand that returns may still be necessary.

We accept returns up to 14 days after delivery for a refund or replacement as long as the item is returned in the same condition it arrived in.

We cannot accept earring returns if they have been tried on for hygiene reasons.

If you are unsure about returning an item, please check out our returns policy.

Can I return an engraved item?

Engraved items have been personalised to your specifications, as such, they can not be returned for any reason other than a manufacturing fault.

If you need any additional information about any of our products, please get in touch with our friendly team today.